Privacy policy

Privacy Policy for Polène
Effective Date: January 1, 2024

Welcome to Polène! We highly value the protection of your personal data. This Privacy Policy aims to inform you about how we collect, use, share, and protect your information.

Information We Collect:

  • Personal Data: While browsing our website, we may collect information such as your name, email address, phone number, and other details you provide when creating an account or placing an order.

  • Browsing Data: We collect browsing data such as IP address, browser type, pages visited, and time spent on the website to enhance your user experience.

How We Use the Information:

  • Order Processing: We use your information to process and deliver orders, keep you informed about their status, and manage returns.

  • Personalizing Your Experience: The collected information allows us to personalize your experience on the website by offering products and deals that match your preferences.

  • Marketing Communications: With your consent, we may send you marketing communications about our products, special offers, and events.

  • Improving Our Services: Browsing data is used in aggregate to analyze trends, improve our services, and ensure the security of the website.

Information Sharing:

  • Service Partners: We share your information with trusted partners involved in order processing, delivery, and customer service.

  • Legal Compliance: We may share your data in compliance with the law, such as in response to legal requests or to protect our legal rights.

Data Security:

  • Security Measures: We implement appropriate security measures to protect your data from unauthorized access, loss, or alteration.

  • Secure Financial Transactions: Financial transactions are secured using encryption protocols to ensure the confidentiality of your payment information.

Your Rights:

  • Access and Control: You have the right to access, correct, and request the deletion of your personal data. You can also manage your preferences for marketing communications.

  • Consent and Withdrawal: By using our website, you consent to our Privacy Policy. You can withdraw this consent at any time by contacting us.

Contact Information: If you have any questions or concerns about our Privacy Policy, please contact us at mani.1392230@gmail.com or by phone at +33 753245841.

Thank you for trusting Polène. We are committed to protecting your data and providing you with a secure shopping experience.

Best regards,

The Polène Team