General Terms and Conditions

Effective Date: January 1, 2024

Welcome to Polène! We are pleased to offer you our products under the following terms and conditions. Please read our General Terms and Conditions of Sale carefully before placing an order.

Acceptance of Terms: By placing an order with Polène, you fully and unconditionally accept our General Terms and Conditions of Sale.

Products and Descriptions: The products displayed on the website are described as accurately as possible. However, variations may occur. Images are not binding.

Orders: All orders are subject to product availability. We reserve the right to cancel any order in case of delivery issues.

Prices and Payment: Prices are quoted in euros. Shipping costs are calculated separately. Payments are secure and accepted via [specify available payment methods, e.g., credit card, PayPal, etc.].

Order Confirmation: An order confirmation will be sent by email once the order is approved. Please check the order details and inform us immediately of any errors.

Delivery Times: Delivery times are specified in our shipping policy. Delays may occur due to exceptional circumstances.

Right of Withdrawal: You have the right to withdraw your order within 14 days of receiving the products. For more information, please refer to our return policy.

Warranties: Our products are guaranteed against manufacturing defects. For more information, please refer to our warranty policy.

Liability: Polène cannot be held liable for indirect or unforeseen damages resulting from the use of our products.

Changes to Terms: Polène reserves the right to change these General Terms and Conditions of Sale at any time. Changes take effect immediately upon their publication on the website.

Governing Law: These General Terms and Conditions of Sale are governed by the applicable laws in [specify the relevant jurisdiction].

Contact: If you have any questions or concerns regarding your purchases, please contact us at mani.1392230@gmail.com.

By placing an order with Polène, you confirm that you have read, understood, and accepted our General Terms and Conditions of Sale. Thank you for your trust.

Best regards,

The Polène Team

Address: 16 Rue Emile Zola, Gennevilliers 92230
Phone: +33 753245841
Email: mani.1392230@gmail.com